|
One Man's Junk Is Another Man's Profits!
By Brian O'Rourke
|
|
Success Stories
|
|
Brian Scudamore's story is literally one that
turned "rags" into riches. In 1989, at the age of 19, Scudamore was parked behind a truck that was overflowing with garbage while waiting in line at a fast food drive-through. This gave the recent high school graduate an idea to start his own trash removal service. With $700, Scudamore bought an old pick-up truck and started on the road to success. He called his new business "The Rubbish Boys."
Scudamore took to alleys and streets
looking for people in need of his trash removal services. The need for his service became very apparent. Scudamore told EnTrends that as a student in college, he would sometimes get paged and have to leave class in order to book new clients. Two years after Scudamore started his trash removal service, he reached the point where he needed to invest in new equipment and hire helpers.
A year later, Scudamore's business was so
successful that his opportunity costs were weighing heavily on him. He decided not to finish his last year of college. This was to the dismay of his father, a respected liver transplant surgeon who had wished for his son to become a doctor too. Now days, Scudamore says that his father fully supports his endeavor.
Scudamore's company, now called
1-800-GOT-JUNK?, is thriving on what other
people consider trash. The company, based in Vancouver, BC, continues to provide a pick-up and removal service for junk that local waste management services may not take. Many times, this includes over-sized items like refrigerators, sofas, construction waste, and sometimes even yard waste. The company's slogan is "We'll Stash Your Trash In A Flash!"
Scudamore says that his company has been
successful because junk is a universal problem. "Not everyone has a truck or the time to remove their own trash. It can be a difficult task to find someone who will haul off all your unwanted junk." |
|
Scudamore's idea has been to "take a
fragmented and dirty business and clean it up by adding clean, shiny trucks that act as mobile billboards, uniformed drivers, on-time service and up-front rates, and then mixing in a culture that is young, fun, and completely focused on solid, profitable growth." |
|
1-800-GOT-JUNK? sets a new standard
for trash removal services. Scudamore's company guarantees:
-On time service
-Up-front rates
-Friendly uniformed drivers
-Clean and shiny trucks
Scudamore's drivers call their customers
15-30 minutes before a scheduled pick- up to confirm their appointments. Then, to ensure consistent, continued service, Scudamore's company calls their clients to follow-up after each job. This has amazed some customers who are used to uninterested waste removal companies who do the job, take the money, and leave.
Scudamore's vision is to become the
"FedEx" of junk removal. Currently,
1-800-GOT-JUNK? has built a network of
22 franchise partners across North America. Scudamore's goal is to have 36 by the end of this year, and his ultimate vision is to have 118. |
|
Scudamore hasn't let his success go to
his head. He says that he doesn't even have his own car. His wife, who has an S.U.V., sometimes drives him to work or he gets a ride from others. Scudamore says that he prefers to put his profits right back into his company. Watching his company grow provides enough excitement for him.
Scudamore's typical daily tasks vary. He
spends much of his time on the phone talking with employees and the media. He also has meetings with current and potential franchise owners.
While his company is his main passion,
Scudamore also enjoys snowboarding and spending time with his family and friends. Once a year, he takes a break from his executive tasks and gets his hands dirty by riding along on the trucks with his employees for fun.
Scudamore says that he tries to always
remain positive and look at challenges as opportunities for growth. He often seeks out mentors like Fred Delucca, the founder of Subway. The two met in San Diego at an international franchise conference.
Scudamore has received much
recognition for his achievements. He has been nominated for both The Business Development Bank's "Young Entrepreneur of the Year Award," as well as the "Entrepreneur of the Year" award presented by the international accounting firm Ernst & Young. Four years ago, Scudamore was recognized in Business In Vancouver magazine for having one of British Columbia's fastest growing companies. |